Privacy policy
Applies to Jotform Sync Plus. Last updated 15 August 2026.
Who we are
Steadyhook is a sole proprietorship registered in Ukraine, operating at steadyhook.app. Contact: support@steadyhook.app.
What the app stores
| Data | Why | Where |
|---|---|---|
| monday.com OAuth access token | To create and update items on the boards you configure. Submissions arrive when nobody is signed in, so the token must be held server-side. | monday code secure storage, encrypted at rest |
| Your Jotform API key | To list your forms, register the submission webhook, and import past submissions on request. | monday code secure storage, encrypted at rest |
| Your configuration | Which form feeds which board, the field mapping, the condition, and which answers become subitems. | monday code storage |
| Operational logs | To tell a failure apart from silence when something does not sync. Logs record account and board identifiers, timing and error text. | monday code logging, retained 30 days |
What the app does not store
Form submissions are not retained. A submission is received, written to your monday board, and discarded. Uploaded files are passed through as links to Jotform's own storage; the app does not copy file contents. Submission answers are not written to logs.
Who else sees the data
Two parties, both of which you already use: monday.com, which hosts the app and receives the items it creates, and Jotform, which sends the submissions. No analytics, advertising, or third-party trackers are used. No data is sold or shared with anyone else.
Deletion
Uninstalling the app deletes your tokens, API key and configuration within 10 days. To delete them sooner, write to support@steadyhook.app and it will be done within five business days.
Your rights
You can ask what is stored about you, ask for it to be corrected or deleted, and object to processing. Write to the address above.